FAQS
Learn more about Tickets, the Show, Venue and Access facilities.
Ticket Buying
Pre-sale tickets are now on sale! Pre-sale tickets are now available to mailing list subscribers and Mastercard cardholders. But that’s not all as there will be a general sale on September 17 at 11am ET for all those who didn’t sign up.
We want to ensure everyone is offered a chance to get a ticket for the show. You will be able to purchase up to 9 tickets in one transaction. Tickets for groups of 10+ will be available from 11am ET on September 17 from Broadway.com/Groups or by calling 1-800-BROADWAY X2
Tickets for Stranger Things: The First Shadow are available from StrangerThingsBroadway.com and from the Marquis Theatre website at broadwaydirect.com. Priority tickets are now on sale for those signed up to the mailing list plus Mastercard cardholders. The general on sale will be on September 17 at 11am ET for all those who didn’t sign up.
Priority tickets are now on sale for those signed up to the mailing list as well as Mastercard cardholders. The general on sale will be on September 17 at 11am ET for all those who didn’t sign up.
Priority tickets are now on sale for those signed up to the mailing list as well as Mastercard cardholders. But that’s not all as there will be a general sale on September 17 at 11am ET for all those who didn’t sign up.
You are able to purchase your ticket through the following methods of payments which may include, but are not limited to: Visa, MasterCard, American Express, Discover, JCB, Diners Club credit and debit cards, and Apple Pay.
All fees are included within the advertised ticket price.
You will be offered delivery method options during the checkout process and you may choose your delivery method from the list provided. Generally, some of the following delivery methods may be offered: Will Call, Print at Home or Email.
There are no family group prices for the show. Tickets are only available individually.
All ticket purchases are final and tickets may not be exchanged or refunded. It is your responsibility to make sure that you purchase tickets for the correct performance date, time, and location.
Tickets for groups of 10+ will be available from Broadway.com/Groups or by calling 1-800-BROADWAY X2
The first performance of Stranger Things: The First Shadow in New York will be Friday, March 28, 2025.
The show does not have a planned closing date. When tickets go on sale, this will be for the first booking period or set of dates that are available. For more information on further ticket releases and later performance dates, please sign up to our mailing list at StrangerThingsBroadway.com.
Previews are public performances of the show that take place before its official opening. The purpose of the preview is to allow the creative team time to identify small changes and opportunities for improvements or adjustments that are best identified with a live audience. The first preview for Stranger Things: The First Shadow on Broadway is March 28, 2025. The Opening Night is on April 22, 2025.
Accessibility
Further information about accessibility tickets can be found here:
Sign-up List
If you don’t receive an email confirming that you have signed up within 24 hrs we advise that you check any junk folders you may have and add news@email.strangerthingsonstage.com to your address book.
We recommend giving yourself plenty of time to buy tickets and a good internet connection. The date of the on-sale will be announced with plenty of time to prepare.
Yes! Pre-sale tickets are now on sale for those signed up to the mailing list as well as Mastercard cardholders.
Those signed up to the mailing list will have received the presale code via email. If you didn’t receive the email, please check your Junk folder and for any further assistance, please email broadway@strangerthingsonstage.com.
Details of how to unsubscribe from the sign-up list are avaliable at the bottom of your confirmation email.
We are sorry to hear that you are experiencing difficulties in signing up. Please check that you have entered your details correctly and that you have filled in all mandatory fields. If the problem continues, we suggest contacting broadway@strangerthingsonstage.com who will be able to help you.
Your personal email will be subscribed to the sign-up list, but you will not be able to sign up more than once with the same email address.
Yes, if you have inputted your email address incorrectly you will be able to sign up again with the correct email address.
If you sign up through the official website, StrangerThingsBroadway.com, you will be kept informed of all updates and announcements. You can also follow all the Stranger Things: The First Shadow social media accounts here:
https://www.instagram.com/stonbroadway
https://x.com/stonbroadway
https://www.facebook.com/stonbroadway
https://www.tiktok.com/@stonstage
https://youtube.com/@stonstage
Theatre Information
You will be able to locate the Marquis Theatre in the heart of Times Square at 210 W 46th St, New York, NY 10036. Exact details for how to get to the theatre can be found online or on any mapping service.
You will be able to locate the Marquis Theatre in the heart of Times Square at 210 W 46th St, New York, NY 10036. Exact details of how to get to the theatre can be found online or on any mapping service.
There are currently no plans to perform the show outside of New York and London.
There are currently no plans to have the show outside of New York and London.
There are currently no plans to perform the show outside of New York and London.
Show Information
Welcome to Hawkins. A new student names Henry Creel has just moved to town, and the story you thought you knew is just beginning….
The show runs 2 hours and 45 minutes, and that time includes one intermission.
The play is set within the world and mythology of Stranger Things. A good guide would be to check if you and your party are comfortable with the level of content within the TV show. We would recommend 12+. Under 5s are not permitted. Under 16s must be accompanied by an adult.
This production contains gunfire audio, loud noises and explosions, haze and smoke, flashing lights and strobe, and strong language. There are depictions of various mental health conditions and disorders.
The short answer is: yes!
You can find out more about the show on our website at stranger-things-us.akaagencies.com/about.
To be kept up-to-date regarding news, updates and further information about Stranger Things: The First Shadow, sign up at StrangerThingsBroadway.com.
The short answer is: yes!
The cast for this production will be annouced soon.
Stranger Things: The First Shadow is a new story live on stage written by Kate Trefry and is an original story by The Duffer Brothers, Jack Thorne and Kate Trefry.
To be kept up-to-date regarding news, updates and further information about Stranger Things: The First Shadow, sign up at StrangerThingsBroadway.com.
To be kept up-to-date regarding news, updates and further information about Stranger Things: The First Shadow, sign up at StrangerThingsBroadway.com.
A new character to the Stranger Things story, you’ll meet Bob Newby’s sister Patty on the stage.
Set 24 years before we meet them in Stranger Things, the play will feature Hopper, Joyce and Bob Newby in their senior year at Hawkins High School. And we can’t forget Henry Creel will be a freshman when we turn back the clocks in Hawkins to 1959.
We always take storing your data very seriously. Full details of our privacy policy can be found here: stranger-things-us.akaagencies.com/privacy
You can keep up-to-date using the Stranger Things: The First Shadow social channels with the following links: