FAQS
How do I book tickets?
Simply click the GET TICKETS button to book your tickets online through Broadway Direct. Other booking methods can be found on the Ticket Info page.
Is there a limit on the number of tickets I can buy?
We want to ensure everyone is offered a chance to get a ticket for the show. You will be able to purchase up to 9 tickets in one transaction. Tickets for groups of 10+ are available from Broadway.com/Groups or by calling 1-800-BROADWAY X2
How will I be able to buy tickets?
Tickets for Stranger Things: The First Shadow are available from StrangerThingsBroadway.com and from the Marquis Theatre website at broadwaydirect.com.
How do I pay for my ticket?
You are able to purchase your ticket through the following methods of payments which may include, but are not limited to: Visa, MasterCard, American Express, Discover, JCB, Diners Club credit and debit cards, and Apple Pay.
Are there any additional fees alongside the ticket price?
All fees are included within the advertised ticket price.
How will I receive my tickets?
You will be offered delivery method options during the checkout process and you may choose your delivery method from the list provided. Generally, some of the following delivery methods may be offered: Will Call, Print at Home or Email.
Do you have family tickets?
There are no family group prices for the show. Tickets are only available individually.
What happens if I’m unable to attend the performance?
All ticket purchases are final and tickets may not be exchanged or refunded. It is your responsibility to make sure that you purchase tickets for the correct performance date, time, and location.
Where can I buy tickets for groups?
Tickets for groups of 10+ are available from Broadway.com/Groups or by calling 1-800-BROADWAY X2
How long will the show be in New York?
The show does not have a planned closing date. For more information on further ticket releases and later performance dates, please sign up to our mailing list at StrangerThingsBroadway.com.
Are Lottery or Rush tickets available for the show?
For more information on how to purchase in-person rush tickets or enter the digital lottery, visit our Ticket Info page.
Where can I find information about accessibility tickets?
Further information about accessibility tickets can be found here.
Are there services available for patrons who are deaf, hard of hearing, visually impaired, or who prefer translations in other languages?
GalaPro is now available for Stranger Things: The First Shadow patrons in French, German, Spanish, Portuguese, Italian, Mandarin, Cantonese, Korean and Japanese. GalaPro is a free app for on-demand captioning and audio description that you can use on your personal smartphone device. GalaPro makes theatre accessible for patrons who are hearing or sight impaired, or just don’t want to miss a word of the show. Closed captioning is available for people who are deaf or hard of hearing.
How do I get to the Marquis Theatre?
You will be able to locate the Marquis Theatre in the heart of Times Square at 210 W 46th St, New York, NY 10036. Exact details for how to get to the theatre can be found online or on any mapping service.
Where is the Marquis Theatre?
You will be able to locate the Marquis Theatre in the heart of Times Square at 210 W 46th St, New York, NY 10036. Exact details of how to get to the theatre can be found online or on any mapping service.
Will the show be playing internationally?
There are currently no plans to perform the show outside of New York and London.
Will the show be touring outside of New York and London?
There are currently no plans to have the show outside of New York and London.
I live outside of New York. How can I see the show?
There are currently no plans to perform the show outside of New York and London.
What is Stranger Things: The First Shadow about?
You can find out more about the show on our website at broadway.strangerthingsonstage.com/about.
How long will the show be?
The show runs 2 hours and 45 minutes, and that time includes one intermission.
Is the show rated? Who can see it?
The play is set within the world and mythology of Stranger Things. A good guide would be to check if you and your party are comfortable with the level of content within the TV show. We would recommend 12+. Under 5s are not permitted. Under 16s must be accompanied by an adult.
Should I be aware of any potential trigger warnings in the show?
This production contains gunfire audio, loud noises and explosions, haze and smoke, flashing lights and strobe, and strong language. There are depictions of various mental health conditions and disorders.
Is this play linked to Stranger Things Season 5?
The short answer is: yes!
What is the play about?
You can find out more about the show on our website at broadway.strangerthingsonstage.com/about.
Is the theatre show linked to the tv series?
The short answer is: yes!
Who will be in this show?
Visit our Cast & Creative page for the complete Broadway cast and creative team.
Are the Duffer brothers involved in the show?
Stranger Things: The First Shadow is a new story live on stage written by Kate Trefry and is an original story by The Duffer Brothers, Jack Thorne and Kate Trefry.
Where can I find out more about the show?
To be kept up-to-date regarding news, updates and further information about Stranger Things: The First Shadow, sign up at StrangerThingsBroadway.com.
Are any of the cast in the TV series appearing in the show?
To be kept up-to-date regarding news, updates and further information about Stranger Things: The First Shadow, sign up at StrangerThingsBroadway.com.
Who is Patty Newby?
A new character to the Stranger Things story, you’ll meet Bob Newby’s sister Patty on the stage.
How old are Hopper and Joyce? Is everyone alive back in 1959?
Set 24 years before we meet them in Stranger Things, the play will feature Hopper, Joyce and Bob Newby in their senior year at Hawkins High School. And we can’t forget Henry Creel will be a freshman when we turn back the clocks in Hawkins to 1959.
By agreeing to store my data on the sign-up, will my information be shared with anyone but Stranger Things?
We always take storing your data very seriously. Full details of our privacy policy can be found here: broadway.strangerthingsonstage.com/privacy
What are the other Stanger Things Play social channels?
You can keep up-to-date using the Stranger Things: The First Shadow social channels with the following links: